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Mercury Call Desk - Never miss a call again!

Never miss a… sales call again!

Mercury Call Desk phone assistants that handle calls like your best employee — 24/7, with custom workflows for any business.

Trusted by businesses that know missed calls mean missed business.

Live call · 11:42 PM

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  • Hi, I need a plumber tonight — my water heater is leaking.
  • I can help right away. What's the address? I'll dispatch our on-call tech and text you an ETA.
  • Booked
  • SMS sent
  • CRM updated

Never Miss a Call Again, and…

  • Capture Every Lead
  • Book Appointments
  • Send Custom Text Messages
  • Call to Confirm Appointments
  • Capture Calls Day and Night
  • Handle Invoicing & Payments
  • Calls Captured on Weekends
  • Collect Customer Feedback
  • Calls Answered on Holidays
  • Handle After Hours Support
  • So Much More!

Mercury Call Desk assistants answer your calls 24/7 with ultra-realistic AI that books appointments, qualifies leads, and connects to your CRM, and more… instantly!

Your Always-On Front Desk

Let Mercury Call Desk Handle the Front Lines For Your Business

Mercury Call Desk answers, routes, books, follows up, and so much more, 24/7. Trained to sound human and built to adapt to your business needs.

Smart Call Handling 24/7

Understands and responds to real customer requests, not just keywords. No more missed calls, long hold times, or clunky menus.

Workflow-Ready Automation

Books appointments, sends reminders, processes payments, and updates your systems. From CRMs to custom workflows.

Built for Your Business

Whether it's home services to healthcare, Mercury Call Desk adapts to how you work — fast setup, no technical headaches.

Instant Trust

Talks Like a Human. Helps Like One, Too.

Your Mercury Call Desk assistant holds real-time, natural conversations, not robotic scripts. Every caller feels heard, understood, and served by a real team member, even though it's AI.

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Speak Their Language

40+ Languages, Automatically Detected.

Your Mercury Call Desk assistant instantly detects and responds in 40+ languages. No menus. No handoffs. Just effortless, global-ready conversations out of the box.

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Built to Get Things Done

Not Just Smart, It Takes Action.

From booking appointments and updating CRMs to sending reminders and accepting payments, your Mercury Call Desk assistant handles what needs to happen next. Automatically, instantly, and exactly the way your business runs.

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Built to Connect

Works With Your Tools. No Extra Lift

Your Mercury Call Desk assistant connects instantly with your existing tools — CRMs, calendars, payment systems, and more — so you don't need to change how your business runs. Every conversation becomes a completed task, booked appointment, or updated record without lifting a finger.

Plans That Scale With You

Clear Pricing, No Surprises

Whether you're starting small or running at scale, Mercury Call Desk has a plan that grows with your business. Every tier includes a powerful Mercury Call Desk assistant that sounds human, handles calls end-to-end, and helps you focus on what matters most.

Starter

For startups & small businesses

$1,595/month

Billed monthly · cancel anytime

  • 1 Mercury Call Desk assistantOne dedicated AI assistant trained on your business to handle all incoming calls professionally
  • 100+ Mercury Call Desk voicesChoose from over 100 natural-sounding voices.
  • Multi-language capabilitiesServe customers in 40+ languages with automatic language detection and seamless switching
  • SMS & Email notificationsGet instant alerts for important calls, messages, and customer interactions via text and email
  • AI conversation summariesAutomatic summaries of every call with key details, next steps, and customer insights
  • Recording & TranscriptsFull call recordings with searchable transcripts for quality assurance and training
  • Lead TrackerTrack which marketing channels generate your phone leads with detailed attribution reporting - available in higher tiers
  • Integrations & AutomationsCustom workflow automations and advanced integrations available in Pro tier
Most Popular

Growth

For growing businesses

$1,995/month

Billed monthly · cancel anytime

  • Everything in StarterAll features from the Starter plan plus the additional Growth benefits listed below
  • 3 Mercury Call Desk assistantsDeploy multiple AI assistants for different departments, phone lines, or business locations simultaneously
  • 2 local routing numbersGet additional local phone numbers for different markets, departments, or marketing campaigns
  • 15 custom FAQ responsesPre-program 15 personalized answers to your most common business questions for instant, accurate responses
  • Advanced customer supportGet faster response times and support for technical issues and setup assistance
  • Advanced call analyticsDetailed insights including call patterns, peak hours, conversion rates, and performance metrics
  • Lead TrackerTrack which marketing channels generate your phone leads with detailed attribution reporting - available in Pro tier
  • Integrations & AutomationsCustom workflow automations and advanced CRM integrations available in Pro tier

Pro

For custom business needs

$3,995/month

Billed monthly · cancel anytime

  • Everything in GrowthAll features from the Growth plan plus the additional Pro benefits listed below
  • White Glove OnboardingDedicated setup specialist handles complete configuration, training, and testing to get you live faster
  • 5 Mercury Call Desk assistantsDeploy up to 5 specialized AI assistants for different departments, locations, or business functions
  • 5 local routing numbersGet 5 local phone numbers for multiple markets, departments, or dedicated marketing campaigns
  • Priority customer supportDirect access to our support team via dedicated Slack channel for fastest response times
  • Outbound CallingOne of your Mercury Call Desk assistants can make outbound calls for appointment reminders, follow-ups, and customer outreach
  • Lead TrackerTrack which marketing channels generate your phone leads with detailed attribution reporting and ROI insights
  • Integrations & AutomationsCustom workflow automations and advanced integrations with CRM, scheduling, and business management tools

Need the full feature comparison? See all plans

Smarter Decisions

Turn Every Call Into a Business Advantage

Don't just collect data — act on it. Mercury Call Desk reveals patterns in customer needs, call outcomes, and agent performance so you can make faster, smarter decisions. Businesses use these insights to increase bookings, improve customer satisfaction, and reduce missed opportunities.

  • Boost conversions in less time
  • Catch issues before they spread
  • Save hours with auto-summaries
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98.5%

Lead capture

<1 sec

Response time

24/7

Availability

40+

Languages

Real Customer Wins

How companies like yours use Mercury Call Desk every day

Real customers sharing how Mercury Call Desk increased their revenue, improved customer satisfaction, and saved valuable time and money.

  • Clients don't shop for mortgages during business hours only. Before Mercury Call Desk, I'd miss late-night calls and lose those leads to bigger firms. Now, every call gets answered, prequalification questions are asked, and serious clients are routed to me first thing in the morning. I've picked up three deals in the last month that I know I would have lost otherwise.

    Rebecca Collins

    Mortgage Broker

  • We were constantly fielding calls about prescription refills and pickup times. It tied up our staff, and patients got frustrated waiting. With Mercury Call Desk, callers can request refills, get hours, and even check order status automatically. Our pharmacists stay focused on care, and patients love the faster service.

    James O'Malley, COO

    Regional Pharmacy Chain

  • Leads are everything in our business, but missed calls meant wasted marketing spend. Mercury Call Desk answers instantly, qualifies prospects, and sets up callbacks. We've doubled our conversion rate from inbound calls because now every single one gets captured.

    Angela Wright

    Director of Client Services

  • We were missing after-hours calls for breakdowns, and those customers just went to the next shop. Mercury Call Desk now takes those calls, books the repair slot, and even sends directions by text. We're winning business we used to lose without lifting a finger.

    Tom Harris

    Auto Repair Shop Owner

  • Clients expect us to be available 24/7 when something breaks. Mercury Call Desk takes those emergency calls, gathers details, and escalates critical issues directly to the right tech. We haven't missed an urgent ticket since.

    Nina Patel, COO

    IT Services Firm

  • Tenants call at all hours with maintenance issues. Before, those went to voicemail, and complaints piled up. Now, Mercury Call Desk logs the issue, dispatches the right contractor, and keeps tenants updated. It's professionalized our entire operation.

    Marcus Green

    Property Manager

  • Having a single phone line and only one server available to answer it was killing us on Friday nights. Customers kept saying they could never get through to place an order. Since adding Mercury Call Desk, those calls actually get answered, and I only need to capture one or two of those orders to cover the cost for the whole month.

    Carlos Mendez

    Restaurant Owner

  • Patients hated getting voicemail when calling after hours. They'd tell us they felt like their concerns weren't important. Now, Mercury Call Desk schedules appointments, leaves reminders, and even handles reschedules automatically. It's like having an extra receptionist who never sleeps.

    Dr. Priya Nair

    Family Medicine Clinic

  • When I'm with clients, I can't afford to stop and answer every call, but missing them meant missing deals. With Mercury Call Desk, calls are qualified, leads are captured, and the serious buyers get to me fast. I've closed three new clients in the last two months thanks to calls I would have missed before.

    Mike Stevens

    Real Estate Broker

  • In the summer we're slammed, and customers won't wait on hold. Before Mercury Call Desk, we lost work because people just hung up and called the next company. Now, every call gets picked up, appointments are booked, and my crew stays focused on the job instead of the phone.

    Lisa Thompson

    HVAC Business Owner

  • We can't have a missed call from a potential client—it's too costly. Mercury Call Desk takes detailed intake information, qualifies the case, and books consultations directly into our calendar. Clients feel like they're speaking to a real assistant, and we don't lose valuable leads anymore.

    David Le

    Law Firm Founder & Partner

  • Our customers constantly asked about order status. My team spent hours just tracking shipments. Now Mercury Call Desk handles those calls automatically—it verifies the order number and gives tracking updates instantly. It freed my team to focus on growing the business instead of answering the same question 100 times a week.

    Emily Johnson

    E-Commerce Manager

Never Miss a Call

Every Call Answered. Every Customer Heard.

Join hundreds of businesses already using Mercury Call Desk assistants to increase revenue, improve customer satisfaction, and save time.